Delete your PamperHive account
You do not need the app installed. Enter the phone number on the account, confirm the code we text you, and confirm the deletion.
What deleting does
- Your phone number is freed immediately. You can sign up again with the same number and get a fresh, empty account.
- Every session ends. Signed-in devices are signed out, and no notification can reach you afterwards.
- Your name, photo and saved details stop being shown anywhere in the app.
What deleting does not do
These are the same two points the app states before you confirm, and they are set out in full in the privacy policy.
- Reviews you have written stay up, without your name. They are part of the shop's public record. A system where anyone can erase criticism by deleting their account is a system where reviews mean nothing.
- Bookings you have already made are not cancelled. If you are not going, ring the shop. The shop can still see that booking, with the name and number you gave when you made it, because they need to be able to reach you about an appointment that still exists.
- Your account row is kept in a deleted state rather than erased, so those reviews still have something to hang from. It still contains your phone number.
Delete the account
If you would rather not use this form
Delete from inside the app — Account → Delete my account — or write to us from the phone number on the account and we will do it by hand. The contact address is in the privacy policy.